In this article:
Introduction:
In April 2025 we introduced new proctoring capabilities to our set of Fraud Detection tools. They include:
- Periodic photos: photos of the candidate are taken during the candidate journey. Those pictures can then be viewed by the recruiter to make sure the person interviewed and hired is the same one as the person who took the assessments. It can also allow identifying if more than one person was taking the assessment.
- Copy-Paste prevention: Block the ability to cut and copy text from the candidate journey or paste text into the candidate journey. While a person with the right technical knowledge can probably find ways around it, it makes using 3rd party tools (such as ChatGPT) harder and so less effective.
- Change Focus Detection: Whenever the candidate changes focus (switch tabs in the browser or changes a window, or even clicks an open window on another screen), we detect this. The first few times, we remind the candidate that they should not do it. If the focus change happens too frequently, which may suggest that the candidate is getting help on another window (copy-pasting from/into ChatGPT, messaging another person, watching a cheating-guide in youtube, etc.) - we notify the recruiter.
Before starting your assessment, ensure the following:
- Check Connections: Ensure your camera and microphone are properly connected and tested to your device.
- Internet Connection: Make sure you have a stable internet connection, preferably using Wi-Fi.
- Grant Permissions: Allow camera and mic access when prompted during the session monitoring setup. In case you have issues with your camera access on your browser, see the specific tips below.
Permission Issues
If you're having trouble with your camera permissions, follow these steps to resolve the issue. If you receive a message that access to your camera has been forbidden or can’t ask your permission, you will need to allow the application to use your microphone and camera in your security settings.
See browser and OS specific instructions below.
Mobile:
- iOS:
- Chrome Browser
- Go to Settings > Apps > Camera > Enable
- Ensure that Chrome enables access your camera and microphone
-
Safari (on iOS)
-
Go to Settings > Apps > Camera > Select “Allow”
- Ensure that Safari allows to access your camera and microphone
-
- Chrome Browser
- Android
- Chrome Browser
- Open the Settings app on your Android device.
- Tap "Apps" or "Apps & notifications" (depending on your device).
- Find and tap "Chrome".
- Tap "Permissions".
- Tap "Camera".
- Select "Allow only while using the app" or "Ask every time".
- Chrome Browser
Windows and OSX (Desktop)
- Chrome
-
Go to Settings > Privacy and Security > Site Settings > Camera and Microphone.
-
Ensure the site is allowed to access your camera.
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- Firefox
- Go to Preferences > Privacy & Security > Permissions > Camera.
- Ensure the site is allowed to access your camera.
- Safari:
- Go to Preferences > Websites > Camera.
- Ensure the site is allowed to access your camera.
Additional Troubleshooting:
Important Note: If you encounter an error after adjusting your camera settings, please refresh the page to resolve the issue.
If you have completed the steps above but still cannot provide permissions to your camera setting, we suggest also double-checking the following:
Attempt to locate/use a different or more updated computer using only the Chrome browser with the most updated version.
Contact Harver Support
If you have completed the steps above but are still having trouble, we suggest reaching out to Harver's support team.