Frequently Asked Questions

• Spoken Language Assessment Troubleshooting

  When completing the spoken language assessment ...

• System Check Troubleshooting

  Depending on the requirements of the company th...

• Using the Magic Link

  What is a Magic Link? A Magic Link is a specifi...

• When will I receive feedback on my application?

  After completion of your online application, yo...

• I'm unable to click the 'Next' button in my application.

  If you are experiencing issues with navigating ...

• My video is not playing

  If you are experiencing buffering and pages fai...

• Loading the page

  If you are experiencing issues with loading the...

• Language Test Troubleshooting

  For this Language Test assessment, you will jus...