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What can we help you with?

Knowledge base

  • Understanding your results

    Gain more information regarding the results of ...

  • Live Video Interview

    Troubleshooting and preparation tips

  • After completing your assessment

    Receiving feedback, re-doing your application, ...

  • During your assessment

    Technical issues that you face while going thro...

  • Starting or returning to your assessment

    Logging in and resetting your password.

  • Candidate Support

    The Harver Team is here to help you with any te...

  • Client Support

    The Harver Team is here to help you with any qu...

Frequently Asked Questions

  • Spoken Language Assessment Troubleshooting

    When completing the spoken language assessment ...

  • System Check Troubleshooting

    Depending on the requirements of the company th...

  • Using the Magic Link

    What is a Magic Link? A Magic Link is a specifi...

  • When will I receive feedback on my application?

    After completion of your online application, yo...

  • I'm unable to click the 'Next' button in my application.

    If you are experiencing issues with navigating ...

  • My video is not playing

    If you are experiencing buffering and pages fai...

  • Loading the page

    If you are experiencing issues with loading the...

  • Language Test Troubleshooting

    For this Language Test assessment, you will jus...

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