Uploading Document Troubleshooting


You may be asked to upload one or multiple documents (resume, letter, CV) during your online application. To make sure your document is uploaded successfully, you'll want to make sure your resume or CV meets the following criteria:

  • Valid document types: Word (.doc; .docx) and PDF (.pdf)
  • Document size: max. 10MB
  • Browser: make sure you are using the most recent version of Google Chrome, Mozilla Firefox, Safari or Microsoft Edge. Check this article to read more about browser support.
  • Please make sure you are not using another app to pull documents from, onedrive, box, dropbox, etc will not work for uploading documents into the system, the file needs to be downloaded onto your device first.

If a resume or CV is required for your application, you will be unable to click on 'Next' without uploading the document. The document that is needed will be highlighted in red as seen below:

Contact Harver Support

If your resume or CV meets the requirements above and you are still experiencing difficulty in uploading your documents, please contact the Harver Support Team so they can help you with this.

Contact by Email


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