For this module you will need a desktop or laptop device with a keyboard. If you are currently completing your assessment on a mobile device you can can log back into your assessment on a desktop or laptop device with a keyboard using the same email address you used to originally register.
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Make sure to retype the text as fast and accurately as possible within this timeframe.
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While you’re typing you are not able to use arrows, mouse clicks, or commands like copying, pasting, etc.
All sentences retyped correctly have a green checkbox
If you see a red cross next to a sentence, there is an error you must correct before proceeding. Pay close attention to upper- and lowercase and punctuation.
If you are having any other issues during the module, please try the below troubleshooting methods.
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Refresh your page
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Log out and log back in.
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Switch internet browsers; the preferred browser is Google Chrome.
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Check to see if your browser has been updated to the latest version. If you need to update your browser, this Support Article will give you a step-by-step guide.
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Empty your cache and cookies. Find out how to clear your cache Here.
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Use a Private or Incognito window when logging into your application.
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Try switching to another device.
If you have completed all the troubleshooting steps and your issue is still not solved, please reach out to us at support@harver.com with the following information:
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A screenshot of the issue, try to include any relevant error messages on the screen
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What device and browser you are using