Typing Test Troubleshooting

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The typing test measures your typing skills and style. You will need to quickly copy the sentences that are shown to you on the screen. The timer will start once you click into the first text box. The goal is to type the text displayed as quickly and as accurately as possible.
 

For this module you will need a desktop or laptop device with a keyboard. If you are currently completing your assessment on a mobile device you can can log back into your assessment on a desktop or laptop device with a keyboard using the same email address you used to originally register.

  • Make sure to retype the text as fast and accurately as possible within this timeframe.

  • While you’re typing you are not able to use arrows, mouse clicks, or commands like copying, pasting, etc.

 
You have completed the assessment once a green checkbox next to all sentences appears.Screen_Shot_2018-07-18_at_12.24.47.png You may now click on 'Next' to go to the next step. 
 
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All sentences retyped correctly have a green checkbox

If you see a red cross next to a sentence, there is an error you must correct before proceeding. Pay close attention to upper- and lowercase and punctuation.
 
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If you are having any other issues during the module, please try the below troubleshooting methods.

  1. Refresh your page

  2. Log out and log back in.

  3. Switch internet browsers; the preferred browser is Google Chrome.

  4. Check to see if your browser has been updated to the latest version. If you need to update your browser, this Support Article will give you a step-by-step guide.

  5. Empty your cache and cookies. Find out how to clear your cache Here.

  6. Use a Private or Incognito window when logging into your application.

  7. Try switching to another device.

If you have completed all the troubleshooting steps and your issue is still not solved, please reach out to us at support@harver.com with the following information:

  • A screenshot of the issue, try to include any relevant error messages on the screen

  • What device and browser you are using

 

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