What is a Magic Link?
A Magic Link is a specific link made just for you, allowing candidates to log in without the use of a password. All Magic Links are valid for 1 hour and are sent to the email address you used to register.
I am using the Magic Link but it has expired.
If you click on the latest email with a Magic Link and follow that link, you will be directed to the login page. If the link has indeed expired, you will be prompted to enter your email address and a new link will be sent to you via email.
It is important that you check your email soon after and find the most recent email with a new link. From here, you will be brought back to your assessment and will be able to continue as normal.
I'm being looped back to the login page and unable to enter into my assessment. What can I do?
If you are unable to enter into your assessment, please make sure you are checking the correct email inbox for the Magic Link email. Also, make sure you are using the most updated version of the Chrome browser. Try to refresh the page and clear your cache in that browser.
Contact Harver Support
If you are unable to log in by following the steps above, please don't hesitate to reach out to Harver's support team so they can assist you.